Info

Welcome to iShining.com!

Thank you for visiting iShining.com. This site was designed to provide a great shopping experience as well as providing a selection our of great products. After 13 years of successful business history centered in California, iShining.com has broadened its business range to serve consumers through selecting unique and excellent products from the world.

Proudly having excellent ratings from Yahoo! and Amazon as well as Dunn & Bradstreet, iShining.com envisions to provide such products to our customers within a reasonable price range and prompt services. In fulfilling this vision, our distribution center, which has about 10,000 sq.ft. of warehouse, major carriers' direct online systems, and dominantly located near Los Angeles Airport has contributed to these ratings.

iShining.com
Suite 209,
20695 S.Western Ave.
Torrance, CA 90501-1834
Phone: (310)320-0606
Fax: (310)320-5793
order@ishining.com

For your convenience, here are ordering information that you can find the same content in "Ordering info." page:

Sales Tax

Customers residing in California will be charged 8.25% sales tax.

Payment

For US Domestic orders:
Orders placed online or by mail, we accept the following cards: Visa, Master Card, American Express.

For International Orders:
Orders placed online or by mail, we prefer American Express and Visa and Mastercard may take longer in verification.

Important!: To verify your credit card payment, please provide the same billing address which is shown on your credit card statement.

iShining.com is operated by PCE International, Inc. Therefore all credit card charges will be made under PCE International, Inc.

News! We recently added PayPal for your convenience.

Out of Stock

We try hard to keep our merchandise in stock. But in case the merchandise you order is not available, we will notify you via e-mail and ship the item when it is ready.

Shipping

We can ship your order to other than same billing address as your credit card is billed to. Please provide us correct credit card is billing information for bill to address.

US Domestic Shipment

For US domestic orders, we ship products to you via US Postal Service and UPS within 48 business hours. Shipping costs are based on the total weight and size of your order. Customers can select the shipping method and shipping charges will be shown when you check out your shopping cart.

-Delivery Time is based on business days.

-Express service is available only for the contiguous United States.

-Any shipment to APO/FPO address, PO Box and Alaska, Hawaii, Puerto Rico, Virgin Islands will be shipped via US Priority Mail. 2nd day service is not available for PO BOX, APO, FPO addresses.

Shipping rates and policies are subject to change without notice.

International Shipment

For International orders, we ship products to you by Express Mail Service (EMS), (actual shipping charge plus handling charge will apply). We will notify our customers about final shipping charges via e-mail. Please note that orders will be automatically cancelled, if there's no response from our customers within 3 days after our notification.

We are not responsible for delay or confiscation due to government regulation. Any duty and/or Tax will be charged to recipients. For more information about customs regulations, please contact the customs department of your country.

Return Policy

1.Returns and Exchange must be made within 7 days from receipt date.

2.Items must be returned in NEW and UNUSED condition with ALL ORIGINAL FACTORY PACKAGING MATERIALS AND PAPAREWORK.

3.No refund on Pillows, T-Shirts and Shorts Exchange only for defective items.

4.Returns and Exchange will only be accepted with a Return Marchandise Authorization Number (RMA#) clearly marked on the outside of package. To obtain Return Authorization Number, call (310)337-0055 or E-Mail: order@ishining.com .

5.Returns and Exchange must arrive within 10 days after issued Return Merchandise Authorization Number (RMA #).

6.Insure your package. We will not accept responsibility for lost or damaged packages.

7.Non-Defective returns may be subject to a 20% restocking charge.

8.We do not refund shipping charges.

9.Include a copy of your original invoice with your return.

10.We will charge a RESHIPPING CHARGE for all Exchange requests.

International Customers: The following statement must be written on the Custom’s Declaration and the invoice in the returned package: “United States Goods Being Returned for Repair or ExchangeE

If any questions, please contact us at: order@iShining.com

Information and statements, or products sold through this web site, have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease. You should read carefully all product packaging. If you have or suspect that you have a medical problem, promptly contact your health care provider. iShining.com is an independent reseller and is not affiliated with or sponsored by any of the manufacturers whose products we sell.